---
title: Data Issue Notification
---

[![CIRRANTIC](https://actions.cirrantic.com/hs-fs/hubfs/CIRRANTIC-Logo-RGB-horizontal-1.png?width=454&height=114&name=CIRRANTIC-Logo-RGB-horizontal-1.png "CIRRANTIC")](https://cirrantic.com)

- # EV Charger Data Issue Collection & Correction
  
  In case you find issues with EV charger data on a channel touchpoint please report the situation and we will take care, and give you an update on the correction Contact: operations@cirrantic.com
- Email\*
  
  example@example.com
- TicketID (optional)
  
  Provide your issue or ticket ID as reference, if available
- Name
  
  First NameLast Name
- Back
  
  
  
  Next
  
  
  
   

- CIRRANTIC ObjectID (recommended)
  
  A number value, if available
- CIRRANTIC LocationID (optional)
  
  Starting with O.... an alphanumeric value, if available
- Network Brand Name
  
  EV driver facing - Operator Name or Business Name
- EVSEID / OutletID (at least one)
  
  An alphanumeric value, if available
- Full Address (optional)
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Geo Coordinates - LAT LON (optional)
  
  WGS84 - Latitude and Longitude with dezimal dot .
- Channel & Touchpoint, where the issue is visible\*
  
  Apple MapsGoogle MapsInCarInAppOther
- Deeplink / PlaceURL of Channel
  
  Copy and paste the deeplink reference URL to the location affected in the respective channel
-  
- For Apple Maps please use the following dropdown and inputs, for other channels/touchpoints proceed.
- Select issue type (Apple Maps)
  
  Please Select Action Link Address Apple Maps link Associated App Category Duplicate Coordinates Good to know Hours Service Hours Special Hours Name Invalid POI Missing listing Phone Number About my business Status Website Other
- Incorrect Value (Apple Maps)
  
  Submit incorrect, currently shown value
- Correct Value (Apple Maps
  
  Submit desired, correct value
-  
- Issue Type & Action or Description\*
  
  WrongLATLON - MoveToThisLATLONHasDUPLICATE - DeleteThisURLWrongBRANDNAME - UpdateToBRANDNAMEWrongPLUG&POWER - CorrectValueTOMissingRTA - UseCIRRANTICFeedMixedDISPLAY - CleanUP&UseCIRRANTICFeedPrivateOrResctricted - UnpublishOther
- Channel Issue Details\*
  
  Situation:
Current wrong value:
Desired correct value:Please give details on the channel and touchpoint where the issue appears, if available
- Upload Screenshot
  
  Browse Files
  
  Drag and drop files here
  
  Choose a file
  
  
  
  
  
  
  
  
  
  
  
  
  
   
  
  
  
  Cancelof
- Action Detail - Target Value
  
  With what data the action can be fulfilled
-  
- CIRRANTIC Response
  
  filled in by CIRRANTIC Operations
- Submit
- Should be Empty:

 

[![CIRRANTIC](https://actions.cirrantic.com/hs-fs/hubfs/CIRRANTIC-Logo-RGB-horizontal-1.png?width=454&height=114&name=CIRRANTIC-Logo-RGB-horizontal-1.png "CIRRANTIC")](https://cirrantic.com)

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